Right of Withdrawal
Consumers (any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity, § 13 BGB) have a statutory right of withdrawal in accordance with the following withdrawal policy.
Cancellation policy
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods. To exercise the right to cancel, you must inform us nacani GmbH, Elkofener Weg 10, 85567 Grafing / Schammach, Phone: +49 171 5794465 E-Mail: hi@nacani.de, of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). You can use the attached withdrawal form, but this is not mandatory. To comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period
Exclusion of the right of withdrawal
Packages that have already been opened cannot be returned unless there is a clear product defect.
Consequences of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; some payment providers may charge small fees for the repayment. These fees will be borne by the sender. We may withhold reimbursement until we have received the goods back or until you have supplied evidence of having sent back the goods, whichever is the earliest. You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You shall bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality. End of the withdrawal policy Exclusion and premature expiry of the right of withdrawal: The right of withdrawal does not apply to contracts for the delivery of goods that can spoil quickly or whose expiry date would be quickly exceeded. The right of withdrawal expires prematurely for contracts for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.
Withdrawal form
If you wish to cancel the contract, please complete this form and return it to us.
To
nacani GmbH
Elkofener Weg 10
85567 Grafing/Schammach
Germany
Phone: +49 (0)1715794465
E-Mail: hi@nacani.de
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
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Ordered on (*) ____________ / received on (*) __________________
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Name of the consumer(s)
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Address of the consumer(s)
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Signature of the consumer(s) (only for notification on paper)
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Date(s)
(*) Delete as appropriate
